Coronavirus Updates & FAQ
Due to the COVID-19 Pandemic we want to ensure our customers of the following:
- We are 100% open for business as usual.
- Our sales team is ready and waiting to assist you with any queries you may have.
- We will do everything we can to keep you up-to-date on any expected delays.
COVID-19 Delivery Requirements
- Someone must be there to receive the delivery.
- The contact number provided to us must belong to this person.
- NO PHYSICAL CONTACT ALLOWED.
Drivers will call ahead to ensure that someone is on premises and to ask where the goods are to be left.
Find the latest updates below. If your product is currently unavailable and you would like to be contacted by one of our sales team once it becomes available again you can send your contact details and the product name to email@example.com.
04/13/2020 3:00 ➔
16/11/2020 2:12 ➔ In light of current difficulties in the supply of Glasswool and Mineral Wool we would like to inform our customers that Insulation4US.com is currently operating at reduced capacity.
03/04/2020 2:12 ➔ Insulation4US is now stocking Greenguard XPS Insulation Board
02/04/2020 9:48 ➔ We now have Respirator Face Masks available on our site
24/03/2020 14:06 ➔ Hi there, Here you can view all the latest updates in regards to delivery times, potential delays and more.
Frequently Asked Questions
Below are a list of all our most frequently asked questions in relation to COVID-19. Take a look and see if you can find what you need. Chances are we have answered your question already! If you still need to get in touch you can always contact us.
Should I be expecting delays with the delivery of my order?
No. Unless the products you have ordered are listed on our live updates feed below you should expect no delays in delivery. We do our best to keep this list as up-to-date as possible. Any new information we receive will be added to this list immediately. Our sales team is ready to process any and all orders coming in. In this time of uncertainty its hard to predict what's just around the corner however we here at Insulation4US are determined to keep things running as smoothly as possible.
What happens if there are delays in my order?
If your order is placed and we are informed of expected delays in delivery by manufacturers due to COVID-19 you will have the option of getting a full refund or you can simply sit tight and wait that little bit longer. If you have any concerns just get in touch!
Can I discuss my concerns with a member of Sales?
Product Lead Times:
Owens Corning - Possible delays in some states.
Rockwool - Possible delays in some states.
Knauf - Possible delays in some states.