Shipping & Returns
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60" and 72" are location based
All standard orders are subject to a minimum $100 delivery charge once the delivery location is within a 100 mile radius of the supplier. Special order items marked with a "special order" badge may incur alternative delivery charges (see table below). The vast majority of orders (over 90%) are dispatched in 5 - 10 working days. A signature may be required on receipt. All deliveries are completed by our fleet of partner trucks and distributors. In some remote areas of the US a long distance charge may apply for shipping. This charge will be notified to the customer and agreed before any payment is made. Also this condition may apply for orders whereby the movement of stock is required from one depot to another across long distances or off shore orders. Generally the long distance charge may be requested on orders exceeding 100 miles from our closest depot. Some products such as Spray Foam insulation is a hazardous material and is subject to a delivery charge or bulk buy products are subject to additional delivery charges due to the massive discounts that are available. This is highlighted at the checkout stage of your order. All delivery charges are for the US only, other countries may incur additional delivery charges.
Special Order Delivery Charges
Insulation4US will in most cases email the customer prior to delivery informing the customer of an eta. This is an eta only and is subject to change without notice to the customer. Insulation4US will endeavor to inform the customer of a delay in shipment by email if this may occur.
Deliveries will be notified to the customer by email. If the delivery date does not suit please reply by email a delivery date that suits you. Insulation4US does not accept liability for late deliveries or act of god circumstances that may cause your order to arrive on an alternative delivery time slot or date. Please note deliveries are not made on weekends. The customer is responsible in ensuring that there is an able bodied person at the shipping location on the day of delivery to assist with off loading. Delivery times can be given on the morning of delivery if required. All deliveries are to curb side only and any further handling by our delivery partners is at the discretion of our partner drivers.