Terms & conditions
TERMS & CONDITIONS
Insulation4US (Build4less LLC) has made every effort to ensure the accuracy of the information contained in the site.
Insulation4US (Build4less LLC) should not be regarded as an infallible guide to concerned products and services, nor does it constitute an offer or an undertaking or representation.
Insulation4US (Build4less LLC) try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the terms and conditions, which take effect on the date when you first used the site.
Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logo, links and icons and other materials (without limitation) are provided 'as is' and on an 'is available' basis without representation warranty or endorsement, expressed or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site will be uninterrupted or error free, or that the site and its servers are free from computer viruses or bugs.
In no event will Insulation4US (Build4less LLC) be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site.
Notwithstanding anything else in these Terms and Conditions, we will not be liable for claims relating to the functionality or availability of the site.
Orders placed are generally delivered within the time frame of 2 - 5 days but may longer in some cases, any orders which take longer to deliver is generally due to goods needing to be ordered in specifically for the customer and therefore a cancellation charge may apply as the goods have been paid for by Insulation4US (Build4less LLC) in advance for the customer. Some special orders may not be allowed to be cancelled. The customer will be notified of this term prior to placing their order. If the order was placed online the customer will be notified of the extended leadtime, special order conditions and has at this point in time the option to cancel their order with a full refund.
Insulation4US (Build4less LLC) will not accept any liability or damages for goods delivered late on a notified time. Insulation4US (Build4less LLC) makes every effort to ensure all orders arrive in a speedy fashion and cannot be held responsible for third parties errors or mishaps. Insulation4US (Build4less LLC) has outlined an estimated time and cost of delivery in our terms and conditions and please note that this is an estimated time of delivery and cost only. Insulation4US (Build4less LLC) will in most cases also notify our customers after an order has been placed by email or telephone on an eta of delivery, again this is an eta only and should not be taken as an exact time of delivery as this time could change due to stock levels, delivery issues or by act of god. In case of very rural location or movement of stock between depots Insulation4US (Build4less LLC) may seek additional delivery charges before goods are dispatched. This will be notified to the customer and agreed before any charge is collected. All customers must ensure a way of means of offloading on site for their order. Delivery drivers are not expected to offload onsite this is up to the customer to have this facility onsite. Any off loading done by a delivery driver is done so at their own discretion. Appropriate access must be available to site to allow our trucks deliver your order. If you have bad access please notify us by inserting a comment into the order comments box so Insulation4US (Build4less LLC) can make the appropriate arrangements for delivery. Any orders that have failed to be delivered due to bad access or no way of means to offload onsite maybe subject to a new delivery charge.
Manufacturers products Defect: If for any reason that you feel that the product you have received is defect please contact Insulation4US immediately with photographs of the defect product. Please note Insulation4US is not liable for any manufacturer product defects and such issues will be addressed with the manufacturers product quality control team for further examination. If you feel the product is defect do not install the product as use of the product could null and void any manufacturer warrantee. Insulation4US will notify the manufacturer of any defects and the manufacturer will make arrangements to inspect such products. Please note damage to products during delivery is not a manufacturers defect and such issues should be addressed to Insulation4US and the usual steps taken when returning goods. If you do not wish to accept the goods upon delivery do not remove from the delivery truck and return them to back to Insulation4US. Please notify Insulation4US immediatly of this issue so we can arrange for undamaged goods to be redelivered. The customer will not be charged for redelivery in this instance.
Fakro Notice -
The customer should never refuse a shipment. Even if the shipment seems like a total loss, the customer should accept the delivery after taking photo documentation and noting on the BOL the severity of the damage. All damaged shipments must be reported to Insulation4US within 24 hours. In case the shipment is refused by the customer then Insulation4US owns the product.
Assuming proper documentation is kept and submitted in a timely manner, Insulation4US will expedite the replacement of damaged or lost products at no cost to the customer and file the claim with the Carrier. The Fakro only works directly with Insulation4US and remains invisible to the customer. If the Customer decides to return their order, they must contact Insulation4US and never Fakro. Insulation4US will still have the right to deny a credit to the customer if return is 30 days past after the original ship date. Insulation4US has the right to deny any refunds to customer if product is returned damaged, used or in any other condition that would make it not resalable to Insulation4US.
If a customers return reasoning is due to any accidently or incorrectly ordered items (including but not limited to, buyers-remorse, didn’t need product anymore or change of mind), Insulation4US will not issue a return label and the Customer will have to return product at their own expense. FAKRO will only issue a return label for damaged or incorrectly shipped items on behalf of FAKRO.
If a Customer decides to return any FAKRO product and it is being returned at their own expense, he/she must schedule their own pick up by their carrier of choice. In the event the item comes to the FAKRO warehouse damaged, either Insulation4US or the Customer will also have to file a claim with their used carrier on their behalf. FAKRO will provide all the information and documentation needed for filing a claim if needed.
All returns are subject to a 15% restocking fee from the Original Retail Cost. If return(s) is/are approved the customer will be refunded their original cost of the product at which it was purchased. No refund will be given on return shipments unless product arrived damaged or incorrect to the customer. In any other event a product is returned to the Distributor warehouse a refund will only be issued if product is received by FAKRO in perfect condition, not damaged.
All rights including Copyright and database right, in the website and its contents, are owned by Insulation4US (Build4less LLC), or otherwise used by Insulation4US (Build4less LLC) as permitted by applicable law or the copyright holder. You may not copy, broadcast or transmit any images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Insulation4US (Build4less LLC) or the copyright holder.
You may not adapt, alter or create any of the material or information in the site or use it for any other purpose other than for personal non-commercial use. You agree to use this site only for lawful purposes.
Insulation4US (Build4less LLC) reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Insulation4US (Build4less LLC) reserves the right to monitor submissions to the site and to edit and reject any submissions.
All names, images, logos identifying Insulation4US (Build4less LLC) are proprietary marks of Insulation4US (Build4less LLC). All third party brand, product, service and company names contained on this site are the trademarks and trade names of their respective holders. Insulation4US (Build4less LLC) does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders rights.
Insulation4US (Build4less LLC) does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external sites that you visit by clicking through a link on this site is outside the control of Insulation4US (Build4less LLC) and you visit entirely at your own risk.
I acknowledge that I have been informed by Insulation4US (Build4less LLC) that personal information submitted by me for the purpose of this arrangement may be disclosed, used or processed to relevant third parties for purposes connected to this website.
I have been informed of my right to object to such use of my personal data and I do not so wish to object.